we want you to be completely satisfied with your purchase. If, for any reason, you are not satisfied, you may return most items for a refund or store credit under the following conditions:
1. Timeframe for Returns
- You may return items within 10 days of receiving your order.
- To be eligible, the return must be initiated within this 10-day period.
2. Condition of Returned Items
- Returned items must be:
- Unused and in the same condition as when you received them
- In the original packaging, items that show signs of use, damage, or missing components may not be accepted.
3. How to Initiate a Return
- To start a return, please:
- Email us at rashamin0@gmail.com
- Please mention the reason for the return
Our support team will respond within 2 business days with instructions and a return authorization.
4. Refund Method
- Refunds will be processed via the original payment method once the returned item is received and inspected.
- Please allow 5–10 business days for the refund to appear on your account after we receive the returned item.
5. Shipping Costs
- Return shipping is generally paid by the customer, unless the item was defective or damaged during shipping.
- We recommend using a trackable shipping service, as we are not responsible for lost returns.
- For defective or incorrectly shipped items, we will provide a prepaid shipping label.
7. Questions
If you have any questions regarding returns, refunds, or this policy, please contact us at:
Email: rashamin0@gmail.com